Shipping policy

Shipping (Canada-Wide)

We ship across Canada via trusted carriers.

  • Estimated delivery time: 2–5 business days
  • Shipping rates are calculated at checkout ($14.99 flag rate, $0 with a $250+ order)
  • Tracking is provided once your order is shipped

Processing Time

All orders are processed within 1–2 business days.

Orders placed after business hours or on weekends will be processed the next business day.

Delays

604 Lash Don is not responsible for shipping delays caused by carriers, weather, or customs.

Lost or Stolen Packages

Once a package is marked as delivered, 604 Lash Don is not responsible for lost or stolen items.

Damaged Items

If your order arrives damaged, please contact us within 48 hours of delivery with:

  • Your order number
  • Photos of the damaged items

We will review and resolve the issue as quickly as possible.

If this occurs, please contact the shipping carrier directly.